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Customer Testimonials

Just wanted to say thanks for the adorable Celebration Bar Chocolate Bouquet. The delivered bouquet looks exactly the same as the one in your photos, which is great! (truthful advertising!) The recipient was also very delighted to receive her sweeties. Many thanks again and I hope that I can order from your again in the near future.

I know I phoned you when my flowers arrived to say how wonderful they were and that they exceeded my expectations! I just want you to know how very happy I was with my bridal bouquet. I do find it difficult to put into words, but if anyone is ever thinking of a Chocolate Bouquet – don’t hesitate in buying it from The Chocolate Florist, as they will find the friendly personal service hard to beat!

Your customer service is amazing, any queries I had were promptly dealt with, even when I realised I had requested delivery a day later than I intended. This was rectified so the recipient got her bouquet on her birthday. This was all changed with the minimal fuss and she loved her bouquet! I would definitely use you guys again & recommend you to others.

The bouquets were delivered promptly and extremely beautiful. The recipients were all thrilled with their gift!

Ordering was easy and the item was delivered on time and well packaged. A unique product that was well received.

Customer service is excellent. Product is fantastic and loved by all that have received or seen it. People have commented that they too will order in the future.

Excellent customer service with very prompt and informative responses to email enquiries. Wonderful, unique items at very good prices. Item beautifully customised to my exact requirements. Very well packaged and delivered in excellent condition. Attractive and easy to navigate website. Fantastic company!

Have used your service twice and both times have been very impressed with it and my friends who received the goodies were very happy with delivery and condition of the goods.

Delivery was on time and the bouquets were fantastic and in perfect condition, one very happy bride!

Your website is easy to navigate, responses are prompt, the products look just like they look on your website and I have a strong feeling that The Chocolate Florist takes pride in their business and it is a happy business environment!

Can’t believe I placed order and it was delivered the next day by courier no problems at all. I didn’t get to see the item unfortunately but the recipient was very impressed and happy!

Very quick to arrive and exactly the same as the photo on the website.

It was easy to place the order and it arrived in good order at the time requested. Everybody was very helpful.

Fantastic service from The Chocolate Florist. Beautiful bouquet and fast turn around time! Already thinking about my next order!

Thank you to The Chocolate Florist for a convenient super fast delivery service and more importantly for the beautiful, unique chocolate bouquet which definitely provided the WOW factor.

A beautiful gift for a special occasion. Arrived exactly on time and was exactly as displayed. Thank you for making my sisters birthday special.
Janet G

Excellent service and delivered on time into a ward of a large hospital which was probably not easy for parking or to find the ward if not familiar with the hospital. The bouquet was beautiful and drew alot of lovely comments on the ward.

If you want different and amazing then this is it! You can’t go wrong with a Chocolate Florist Bouquet.

I just want to comment on the fantastic fast service provided by The Chocolate Florist. My bouquet was delivered the next day! A very pleased customer, I’ll definitely be ordering again very soon!

If you want something different for a chocoholic this is it. Brilliant! Bouquet was exactly as ordered and delivered on time. Very easy to order even for computer ‘novice’ like me.

Have ordered two Chocolate Bouquets and have been extremely pleased with both of them as have the recipients!
Janet T

Thank you very very much. My mother-in-law is absolutely delighted. Said she has never seen anything like this. Her husband has got a flower allergy, so its hard to find an alternative. Thanks again.

In all honesty I was extremely impressed with the overall service provided by The Chocolate Florist. The bouquet produced was virtually identical to the one displayed on the website and was gorgeous. Very touching and unique, something I always look for in a gift. Please do not hesitate to order from them. To begin with I was slightly dubious but decided to trust the very positive customer feedback on the website, and I’m glad I did. Everyone loved the bouquet and thats all anyone can ask for, huge thnx!

Outstanding service. Went the extra mile to ensure my order was delivered exactly as I imagined. They even phoned me in Australia to confirm my wishes. Thank you again.

Excellent service, delivery and communication.

Friendly and helpful. The complete customer service. You can’t improve on perfect I’m afraid!

Thank you very much for your service and prompt communication. You made it happen! I’ll be sure to order from you again and will spread the word!
Mr V Maratha

Thank you very much for the Chocolate Bar Bouquet. Si loved the surprise and the variety of chocolates. The service was great I will definitely recommend to my friends and use you again.

I received my large red roses today, on the time and date arranged. I’m totally delighted. They are so beautiful. Thank you. I’m sure they will be well received. I will definitely be a repeat customer. There are other internet sellers that do a similar-ish thing and your skill and service leaves them miles behind. Thank you again!

My girlfriend loves her Red Geranium Bouquet. She is amazed and so am I. The item is exactly as it appears on the website. I am very happy with the purchase and will recommend The Chocolate Florist for those looking for quality undue gifts. I also would like to commend their excellent customer support.

I ordered a bouquet for my daughters 18th Birthday and was very impressed with the service. Lovely gift thank you!

I was looking for a gift for a bereavement, but didn’t want to get flowers as everyone had already brought flowers so this was the ideal gift and was very well received.
Mrs Sanders

The Chocolate Bouquets are amazing! A perfect unique gift, which can be kept forever, even after the chocolates have been eaten! I’ve ordered a few now and will definitely order more in the future…fantastic customer service and product!
Pei ling

Thank you soooo much! It’s totally stunning and like the image shown on the website. I look forward in placing further more orders in the future. Once again thanks a lot!

Bouquets are beautiful and the reaction always received when delivered to recipient is “wow” I will continue ordering from yourselves!

My nan cried when she received the Chocolate Bouquet from me as it was our first Christmas apart since I moved to Australia. She loved it.

First class from start to finish – customer service was excellent – tracking of bouquet was monitored by company themselves and I received a phone call from them to say they had noticed the couriers still hadn’t delivered and they would chase it up – as for the bouquet itself – AMAZING – a work of art – loads of girls in office took photos and contact details for company as they were so impressed – I think a few hinting for 14th feb!!!!

The Chocolate Bouquets are a lovely unusual gift and I have sent quite a few to friends who have had babies and always get lovely comments from friends that have received them.
Mrs Sheikh

Mum was staying in a hospital ward where flowers were not allowed. So your chocolate flowers were perfect; still made her feel special, and brightened up her bedside.

Thanks so much, the bouquets were perfect! Very impressed my sisters loved them.

Perfect in every way!

I am a Customer Service Manager so have high expectations. However I needn’t have worried as received exceptional service. Can’t recommend The Chocolate Florist highly enough. Thanks!

I would have no hesitation in recommending The Chocolate Florist. We had a very special requirement as our bouquet was for a funeral. I rang and spoke to Naheeda and explained that the bouquet was from my three boys to their Nanny who had been a big chocoholic. She was very understanding and went out of her way to make different suggestions such as different coloured butterfly decorations. She was also more than happy to include the card holder, but without a card as my children wanted to write this themselves.

In addition, we had a particular delivery date which was required and this was met without question. I could not have been more pleased than when I opened the bouquet upon its arrival – it was stunning. Naheeda had also included an envelope with 3 small chocolates for my boys! Wonderful customer service together with a fantastic product. I will be using them again and recommending them to friends and family. Thank you!