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Frequently Asked Questions

All our bouquets are individually hand made to order. Therefore if you have a specific colour scheme in mind and your needs are not met by one of our bouquets, to discuss it further just give us a call or drop us an email.

You do not require a PayPal account to make a payment via Paypal. You can process your payment online through PayPal with a debit or credit card as normal.

Each bouquet varies as they are hand crafted, but are approximately H45cm x W35cm x D35cm

Yes we include a free message card with the bouquet, you can do this at the order stage.

Each bouquet uses a range of materials to make it look amazing! These include cardboard, ceramic boxes, foam, sticks, tissue paper, cellophane, ribbon and other accessories.

No we do not compromise the quality of our chocolate by piercing them with the sticks. The sticks are attached to the outside of the chocolate wrapper not in the chocolates.

All the bouquets are made using fresh chocolates and should last for at least 4 weeks under normal room temperature. Bouquets are best stored in a cool dry place and out of direct sunlight.

Please note our Chocolate Bouquets are not suitable for children as they contain sharp sticks, which could be hazardous. Under no circumstances should children be left unsupervised or allowed to play with any form of a Chocolate Bouquet, including Chocolate Bar Bouquets, Chocolate Trees or Chocolate Flower Pots. They are not toys.

Yes, please specify at the order stage of any changes you would like us to make (may incur extra charges depending upon requirements).

Yes, Saturday delivery is £25.

If you need delivery by a specific time we offer the following:

  • Next Working Day 8am – 6pm: £5.95
  • Next Working Day by 10am: £19.95
  • Next Working day by 12pm: £10.95
  • Saturday Delivery by 12pm: £31.95

During the ordering process you will be asked for a preferred delivery date. We will always try to deliver on that date if possible. Please see Delivery Information section for terms and conditions.

Well it could not be easier even if we do say so ourselves! You have two options:

  1. Once you’ve added your chosen product to the basket go to the checkout and you will be guided through a step by step process.
  2. If you prefer a bit of the old human touch then you can also place your order by phone on 0845 467 6225 or 07979 798 725.